STOP ANSWERING
“IS MY CAR READY?”
Give every customer a branded portal where they can see their repair status, photos, documents and updates — without calling your shop.
SEE IT FOR MY SHOP →
DON'T JUST LOOK AT VLADA. TRY IT.
Explore live portals created by VLADA. See the experience your customers could have.
YOUR BUSINESS COULD BE NEXT.
VLADA builds custom portals that make your shop look professional and keep customers happy.
THIS IS WHAT YOUR CUSTOMER SEES.
Branded portals keep your customers informed with real-time updates, photos, documents and more — without calling your shop.
PHOTOS & VIDEOS
VIEW ALL →9:25 AM
10:14 AM
11:02 AMDOCUMENTS
VIEW ALL →Message your shop anytime. We're here to help.
BETTER FOR YOUR CUSTOMERS.
BETTER FOR YOUR TEAM.
VLADA keeps everyone in the loop with real-time updates, so your shop stays focused and your customers stay happy.
YOUR BUSINESS.
YOUR PORTAL.
Every VLADA customer portal is customized specifically for your business — your logo, company name, colors, services and workflow.
Your customers see YOUR company — not VLADA.It looks and feels like your company's own app.
Your branding throughout the portal.
Designed to match your company.
Here's the latest update on your repair.
2024 Mercedes E-ClassClaim #CLM-4471IN PROGRESSCustomized around how your business operates.
Their own private branded experience.
THIS IS YOUR CUSTOMER PORTAL.
ONE BUSINESS = ONE CUSTOM PORTAL
Not a template with a different name. A customer experience built around your business.
SEE VLADA WITH MY BRAND →See a live demo customized with your logo and colors.
Only your customers can access.
Beautiful experience on any device.
Less interruptions, focus on repairs.
Customers who always know what's happening.
EVERYTHING YOUR PORTAL DOES.
Customers always know what stage their vehicle is in.
Show progress without sending individual texts.
Estimates, authorizations and insurance documents in one place.
Important updates stay connected to the repair.
Estimate and approval steps your process already uses.
The portal carries your shop's name, logo and branding.
WHAT WOULD VLADA LOOK LIKE
INSIDE YOUR SHOP?
We'll create a personalized Customer Portal using your company name and branding. Try it — type your shop's name:
SEE VLADA WITH
YOUR COMPANY NAME.
CUSTOMER PORTAL.
- Branded Customer Portal
- Repair status tracking
- Photos & updates
- Customer communication
- Documents
- Mobile access
STAFF PORTAL.
- Work assignments
- Update job status
- Internal notes & updates
- Checklists & tasks
- Team communication
- Document uploads
- Shop efficiency tools
- Mobile & desktop access
OWNER PORTAL.
- Real-time shop overview
- Key metrics & insights
- Financial performance
- Jobs & productivity tracking
- Live shop cameras
- Reports & analytics
- Team & performance tools
- Alerts & notifications
- Data that drives decisions
- Mobile & desktop access
BUILT BY SHOP OWNERS,
FOR SHOP OWNERS.
We built VLADA to help collision shops save time, reduce interruptions, and create a better experience for their customers and their team.
We're shop owners too. We know the daily chaos, the constant phone calls, and how hard your team works.
That's why we built VLADA. To give your customers real-time updates and give your team back their focus.
Our mission is simple: help shops work better so they can grow better.
SEE VLADA IN MY SHOP →FROM YOUR SHOP
TO THEIR PHONE.
Your logo, colors and business.
VLADA is configured around the workflow your shop already uses.
Every repair gets a simple customer experience.
Customers check VLADA instead of constantly calling.
QUESTIONS SHOPS ASK FIRST.
Does VLADA replace my current CRM?
No. The Customer Portal works alongside the software your shop already uses — it's the customer-facing layer, configured around your existing workflow.
How do customers access their portal?
Through a link — it works in the browser on any phone or computer. No app to install.
Can customers see repair photos?
Yes. Photos your team adds to the repair appear in the customer's portal, so they see progress instead of calling about it.
Can I use my company's branding?
Yes. The portal carries your shop's name, logo and branding. Your customers see you — VLADA is the system underneath.
Can VLADA show insurance claim updates?
Yes. The status stages are configured to your process — including estimate, photos and insurance approval steps — so claim-stage questions stop reaching the front desk.
Does my staff need another app?
No. Your team updates the repair stage in the workflow configured for your shop, and the customer's portal reflects it instantly.
How long does setup take?
Most portals launch within a few weeks. We map your stages and branding first, then build, test and launch it with you.
Can I see it before I buy?
Yes — that's the point of the free personalized demo. We build a preview with your company name and branding before you pay anything.
What does $199/month include?
The branded Customer Portal with repair status tracking, photos and updates, customer communication, documents and mobile access — hosted, monitored and maintained for you. Setup is a one-time $999.
STOP EXPLAINING
WHERE THE CAR IS.
START LETTING CUSTOMERS SEE IT.
2024 Mercedes E-ClassClaim #CLM-4471
$999 SETUP · $199/MONTH
NO COMMITMENT TO REQUEST A DEMO.